What pricing plans are available?

We offer multiple plans: Free Plan (free with limited features), Basic CMR 30 (€3/month), Premium CMR 100 (€7/month) and Unlimited Plan at €10/month. Each plan includes a different number of CMR documents and additional features.

Is payment made for a full year in advance?

Yes, our subscriptions are annual and paid in advance for a full year. This system allows us to offer more competitive prices and ensure quality continuous service.

How do I create a new account?

To create a new account, visit the registration page and fill out the form with your company information. You will receive a confirmation email to activate your account.

I forgot my password. How can I reset it?

On the login page, click "Forgot Password" and enter your email address. You will receive instructions to reset your password.

Do I receive automated notifications when approaching monthly limits?

Yes, the system sends automated email notifications when you reach 80% and 100% of your monthly limit. You also receive renewal notifications 30 days before subscription expiry. All notifications are personalized in your language.

What is the CMR application and how does it work?

The CMR application is a digital system for managing CMR (Convention Marchandise Route) documents. It allows for creating, editing, printing, and storing CMR documents electronically, facilitating international freight transport.

How do you protect my data and are you GDPR compliant?

We use encrypted connections (HTTPS), secure storage on backed-up servers, role-based access controls and internal GDPR procedures. Personal data is processed per our privacy policy; we can provide Data Processing Agreements (DPA) for enterprise customers.

What is CMR compliance and how does the application ensure it?

CMR compliance refers to adhering to the Convention on the Contract for the International Carriage of Goods by Road. The application ensures compliance through automatic validations of required fields, standardized formats, and updates in line with EU legislation.

When is a CMR required?

A CMR is required for international road freight shipments between countries that are parties to the CMR Convention. It applies when pickup and delivery are in different countries and at least one is a CMR member state.

Does CMR Management support eCMR / digital signatures?

The current platform provides management, PDF export and printing for traditional CMRs. eCMR and digital signature support can be offered as a custom solution on request (separate implementation). Contact us for details.

How can I save time with auto-fill features?

The application automatically saves company information, recipients, and frequently used locations. Once entered, this data will be auto-filled in future documents, eliminating the need for manual re-entry.

How does CMR Management help with GDPR compliance?

CMR Management is fully GDPR compliant, with data encryption, explicit cookie consent, automatic deletion of inactive data, and data access reports. We also provide user data export features for portability requests.

How do I use the CMR duplication feature?

In the CMR list, click the "Copy" button next to the desired document. A copy will be created with all original data, which you can modify as needed. This feature is useful for similar or regular transports.

How can I quickly search through my CMRs?

Use the search function in the CMR list to filter by document number, recipient, date, or other criteria. You can also sort columns to quickly find desired information. The search function is instant and saves you valuable time.

What information can I see in my dashboard?

Your dashboard displays detailed statistics about CMR usage, including monthly CMR creation counts, most popular delivery locations, and remaining limit for the current month. This information helps you monitor activity and plan usage.

Can I filter and search CMRs by multiple criteria simultaneously?

Yes, the CMR list provides advanced filters that allow you to combine multiple criteria: creation date, company, destination, driver, CMR number, status, and many others. You can save favorite filters for quick use and export filtered results in PDF or Excel format.

Is e-CMR (electronic CMR) accepted and does the app support it?

Acceptance of e-CMR depends on laws and practices in the countries involved. Our platform manages standard CMR documents and exports compliant PDFs; full e-CMR support (electronic signatures / interoperability with third-party systems) is available as a custom option — contact support for details.

What are the usage limits for each plan?

Basic Plan: 30 CMRs/month, Premium Plan: 100 CMRs/month, Unlimited Plan: Unlimited CMRs/month. Limits reset every month.

What happens if I exceed my monthly limit?

When you reach your limit, you will receive a notification and won't be able to create or print new CMRs until the limit resets. You can upgrade to a higher plan.

What pricing plans are available?

We offer several plans: Free Plan (free with limited features), Standard Plan, and Premium Plan. Each plan includes a different number of CMRs and additional features.

What payment methods do you accept?

We accept credit/debit card payments (Visa, Mastercard), bank wiretransfers, and other secure online payment methods. All transactions are processed securely.

Is payment made for a full year in advance?

Yes, our subscriptions are annual and paid in advance for a full year. This system allows us to offer better pricing and ensure continuous quality services. You will receive an invoice at the beginning of the subscription period.

Is there a trial period and how can I cancel my subscription?

We offer a free/trial plan (see Pricing). You can cancel from your account subscription area or by contacting support. Refund policy is detailed in Terms & Conditions.

How do I print a CMR document?

To print a CMR, access the document from the CMR list, click the "Print" button and follow the browser instructions. Documents are formatted for standard A4 printing.

How do I download a CMR as PDF?

Click the "Download PDF" button from the CMR document page. The PDF file will be automatically generated and downloaded to your device.

How are prints counted and why are they tracked?

Each actual print (when you press "Print" in your browser) is recorded in the system. This helps monitor usage and enforce your plan limits. Prints are only counted when the document is actually sent to the printer.

How can I customize the CMR template with my logo and company details?

From the settings panel you can upload your company logo and fill in company details; these appear on the printed PDF. For custom layouts (different positions, colors, fonts) we offer paid options or bespoke implementation on request.

How do I contact technical support?

You can contact technical support by email at support@cmr-management.eu or through the contact form in the application. We respond within 24 hours.

Can I import or export CMRs in CSV/Excel format?

Yes — the platform provides CSV import (for customers and templates) and CSV/Excel export for reports and CMR data. Accepted formats and columns are documented in the support hub. For large imports we offer mapping assistance.

Do you offer an API or integrations with TMS, ERP or invoicing software?

Yes, we provide a REST API for data import/export and integrations are available for enterprise customers. Common integrations (TMS, ERP, accounting) can be configured on request. API documentation is available for partners.

What are your data retention and GDPR policies?

We store user data in compliance with GDPR; document data is securely stored on encrypted servers. We offer configurable retention policies and the option to delete data on request. See the full Privacy Policy for details.

Is there a mobile app or mobile-optimised interface?

The web interface is responsive and optimised for mobile devices. Development of a native mobile app can be provided as a custom service on request.

The application won't load. What can I do?

Try refreshing the page, clearing your browser cache, or using a different browser. If the problem persists, contact technical support.

Can I integrate CMR Management with other systems through API?

Yes, the application provides a complete REST API that allows integration with ERP systems, TMS, or other business applications. Administrators can configure API access in the admin panel, and developers can use the API documentation for implementation.

What is Oblio integration and how does it help me?

Oblio is a electronic invoicing system integrated with CMR Management. It allows automatic invoice generation for CMR services, data synchronization between systems, and compliance with Romanian tax legislation. Administrators can configure this integration in the admin panel.

How does CMR Management optimize application performance?

CMR Management uses adaptive caching, automatic database optimization, and intelligent data compression for maximum performance. The system constantly monitors performance and automatically adjusts resources to ensure fast loading even with large data volumes.

What security measures does CMR Management have?

CMR Management implements complete SSL/TLS encryption, optional multi-factor authentication, detailed audit logging, and GDPR compliance. All data is encrypted in transit and at rest, and access is controlled by role-based permissions with granular controls.

Are older CMRs archived and how do I restore a deleted document?

Yes — we keep CMR archives according to your plan; deleted documents first go to a recycle bin (limited retention). For older restores or server backups contact support and we can restore from backup (policies vary by plan).

CMR waybill Pricing

Q: What payment methods do you accept?

We accept payments by credit/debit card (Visa, Mastercard), bank transfer (OP) and other secure online payment methods. All transactions are processed securely.

Add the digital workflow only when you need it

Standard plans are priced by the number of ordinary CMR documents you create each month. The eCMR-compatible digital workflow uses a separate monthly digital-document allowance and is available in selected plans and add-ons: eligible combined plans, add-ons, and upgrades.

View eligible plans or contact us Read the full eCMR and eFTI explanation →

CMR Management
Free

0 €

Maximum 5 CMR/month
Basic features
Email support
Platform access

Create account

CMR Management
30

3 €/month

Maximum 30 CMR/month
All features
Email support prioritar
Advanced reports
Logo customization

Order

CMR Management
100

7 €/month

Maximum 100 CMR/month
All features
Priority Email support
Advanced reports
Logo customization
API integrations

Order

CMR Management
UNLIMITED

10 €/month

Unlimited CMR
All features premium
Phone support
Custom reports
Logo customization
Full API

Order

* Prices do not include VAT. Payment is made for one year in advance.

Comprehensive CMR Waybill Software for Transport Companies

Our CMR document software enables transport professionals to generate, manage, and archive CMR waybills in a fully digital environment.

Whether you’re handling a few CMRs per month or managing a high volume of cmr transport documents, CMR Management has a pricing plan designed to scale with your needs.

Learn more about our features on the Features page.

Want to try before you buy?

Try our free CMR PDF generator – 5 free CMRs per month, no credit card required.

Pricing Frequently Asked Questions

We offer several plans: Free Plan (free with limited features), Basic Plan 3Euro/month, Premium 7Euro/month and Unlimited Plan for 10Euro/month. Each plan includes a different number of CMR and additional features.

We accept payments with credit/debit card (Visa, Mastercard), bank transfer (OP) and other secure online payment methods. All transactions are processed securely.

Yes, our subscriptions are annual and are paid in advance for one year. This system allows us to offer more advantageous prices and ensure continuous quality services. You will receive the invoice at the beginning of the subscription period.

Does CMR Management create PDFs or eCMRs?

The core service creates and manages ordinary CMR consignment notes with PDF export. The eCMR-compatible digital workflow, available in selected plans and add-ons, additionally gives invited participants secure access to record transport actions, follow the status timeline, and view the event history.

Is the digital workflow included in every plan?

No. The eCMR-compatible digital workflow uses a separate digital-document allowance and is available in selected plans and add-ons.

Does using the digital workflow make every transport legally valid as an eCMR?

No. The legal effect of an electronic consignment note depends on the countries involved, the route, the parties, their procedures, and the applicable law. The workflow records participant actions and evidence; it does not by itself change the legal status of a transport.

Do I have to use eCMR from 2027?

No general obligation for transport operators follows from the EU eFTI timeline. From 9 July 2027, authorities in EU member states must be able to accept regulated freight transport information made available through certified eFTI platforms. That is an obligation on authorities, not a general eCMR mandate for operators.

Can I still print or email a CMR PDF?

Yes. Creating, printing, and emailing CMR PDF documents remains the core workflow in every plan and does not require the digital workflow.

CMR waybill Pricing

Add the digital workflow only when you need it

CMR ManagementFree

0 €

CMR Management30

3 €/month

CMR Management100

7 €/month

CMR ManagementUNLIMITED

10 €/month

* Prices do not include VAT. Payment is made for one year in advance.

Comprehensive CMR Waybill Software for Transport Companies

Want to try before you buy?

Pricing Frequently Asked Questions

CMR Management
Free

CMR Management
30

CMR Management
100

CMR Management
UNLIMITED